Introduction Refund requests in your membership program can feel like a setback. However, with the right strategies, these moments become opportunities for profound growth and stronger customer relationships. It’s not personal, it’s a goldmine for growth. Here’s how the pros handle it: 1. Crystal Clear Communication at Sign-Up Your sign-up process should be transparent, leaving […]
The post Mastering Refund Requests: Turning Gripes into Growth appeared first on Bottled Lightning.
The post Mastering Refund Requests: Turning Gripes into Growth appeared first on Bottled Lightning.